Torvi.App

Privacy Policy

Privacy Policy

Last Updated: 2025/12/25

At Torvi App (“Torvi,” “we,” “us,” or “our”), privacy and data protection are fundamental principles. We are committed to collecting as little personal data as possible, processing data only when strictly necessary, and deleting data as early as feasible.

This Privacy Policy explains how we handle personal data when you use the Torvi App messaging service, website, and related features (collectively, the “Service”).

1. Core Privacy Principles

Torvi App is designed around the following principles:

  • Data minimization: We avoid collecting personal data wherever possible

  • Purpose limitation: Data is processed only for clearly defined, legitimate purposes

  • Storage limitation: Data is deleted as soon as it is no longer required

  • Privacy by design and by default

  • Transparency and user control

We do not sell personal data and do not use personal data for advertising profiling.

2. Data Controller

The data controller responsible for processing personal data is:

Torvi App Ltd.
[Insert Company Address]
Email: [email protected]

For EU users, Torvi acts as a data controller under Article 4(7) GDPR.

3. What Data We Collect (Minimal by Design)

3.1 Data You Provide

Depending on how you use the Service, we may collect:

  • Account identifiers (e.g., username, phone number, or email, if required for account creation)

  • Optional profile information (e.g., display name or profile photo)

  • Support communications if you contact us

Providing additional personal information is voluntary unless required for core functionality.

3.2 Messaging and Content Data

Torvi App is a messaging service. However:

  • We do not permanently store chat content by default

  • Chat messages, private messages, and multimedia content may be temporarily processed and stored to enable message delivery and synchronization

Automatic Deletion Policy

Depending on the current server configuration, especially during test or beta phases:

  • Chat messages, private messages, and multimedia files may be automatically deleted after 7 to 30 days

  • The exact retention period may vary depending on technical requirements, performance, and security considerations

  • Once deleted, this data cannot be recovered

Torvi does not guarantee permanent message storage.

3.3 Technical and Log Data

To ensure security and functionality, we may temporarily process:

  • IP addresses (short-term, anonymized or truncated where possible)

  • Device and app version information

  • Connection timestamps and error logs

These data are:

  • Used strictly for security, abuse prevention, and system stability

  • Stored for the shortest time possible

  • Regularly deleted or anonymized

4. What Data We Do NOT Collect

We intentionally do not collect:

  • Location tracking data (unless explicitly required by law or enabled by you)

  • Contact lists without explicit permission

  • Advertising identifiers

  • Behavioral profiling data

  • Message content for analytics or marketing

  • Data unrelated to messenger functionality

5. Legal Bases for Processing (GDPR – Article 6)

For users in the European Union, we rely on the following legal bases:

  • Contractual necessity – to provide the messaging service

  • Legitimate interests – ensuring security, preventing abuse, and maintaining service integrity

  • Legal obligation – where required by applicable law

  • Consent – where explicitly requested (e.g., optional features)

6. Data Retention

We retain personal data only as long as necessary:

Data Type Retention Period
Account data Until account deletion or inactivity
Messages & media Automatically deleted after 7–30 days, depending on server configuration
Log data Short-term, then deleted or anonymized
Legal compliance data As required by law

You may delete your account at any time, which triggers deletion or anonymization of associated personal data unless retention is legally required.

7. Data Sharing and Disclosure

We do not share personal data with third parties except:

  • When necessary to operate the Service (e.g., secure hosting providers under strict data processing agreements)

  • When legally required (court orders, lawful government requests)

  • To protect the rights, safety, and security of users or the public

All service providers are contractually bound to comply with applicable data protection laws.

8. International Data Transfers

If personal data is transferred outside the EU:

  • We apply GDPR-compliant safeguards, such as Standard Contractual Clauses (SCCs)

  • We ensure an adequate level of data protection

9. User Rights (EU & US)

9.1 GDPR Rights (EU Users)

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Lodge a complaint with a supervisory authority

9.2 U.S. Privacy Rights

Depending on your state of residence, you may have rights to:

  • Know what personal data is collected

  • Request deletion of personal data

  • Opt out of certain data processing

  • Non-discrimination for exercising privacy rights

Requests can be submitted via [email protected].

10. Security Measures

We implement appropriate technical and organizational security measures, including:

  • Encrypted data transmission

  • Access controls

  • Regular security reviews

  • Data minimization and deletion policies

No system is completely secure, but we continuously work to protect user data.

11. Children’s Privacy

Torvi App is not intended for children under 13.
We do not knowingly collect personal data from children. If such data is discovered, it will be promptly deleted.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Material changes will be communicated through the Service.

Continued use of the Service after updates constitutes acceptance of the revised policy.

13. Contact

For privacy-related questions or requests:

Torvi App Ltd.
Email: info@torvi.app